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Working with Pugpig

Learn more about the way we work with our customers, and how we work internally

  • Crash reporting and known major crashes
  • Pugpig Products Supported Operating Systems
  • Understanding what app changes need an app update
  • Pugpig Glossary
  • Pugpig user agents
  • Available Third Party Integrations
  • Pugpig Offboarding
  • Bandwidth and data usage

Pugpig Support

Information about how to use Pugpig Support
  • Welcome To Pugpig Support
  • Monitoring and updating support tickets
  • Pugpig Support Policy

Releasing new versions

Information about how we release versions of our products
  • How we prepare for new versions of iOS and Android
  • Why we drop support for OS versions
  • The Pugpig App QA Process
  • The Pugpig roadmap, and why you can't see (all of) it

Pugpig Packs & Agreements

Documentation linked to from our contracts
  • Pugpig Enhanced Support Packs
  • Pugpig Customer Agreement Terms and Conditions v1.7
  • Pugpig Acceptable Use Policy
  • Pugpig Support Policy
  • Pugpig Starter Pack
  • Pugpig Connect Setup Pack
  • Pugpig Authentication Setup Pack
  • Pugpig App Update Pack
  • Pugpig Feed Handler Pack
  • Pugpig Customer Agreement Terms and Conditions V1.8
  • Customer Agreements - Supplementary Order Forms

Pugpig Policies
  • Cybersecurity
  • Content backups
  • Pugpig, GDPR, and you
  • Pugpig Accessibility Statement
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