Pugpig Knowledge Base

App Store Keys and Security

Published March 21st, 2025 by Steve Farrugia

To ensure the secure and efficient distribution of your app on the Pugpig platform, it's essential to manage your app store keys and certificates properly. Below are the guidelines for both iOS and Android platforms. iOS Generating .p12 Files To build and distribute updates to your existing iOS app, we require your development and distribution certi

Verifying your Google Play Console developer account

Published August 1st, 2024 by Steve Farrugia

In July 2023, Google announced verification requirements for anyone creating new Play Console developer accounts — to boost trust and transparency on Google Play, and to ensure that developers comply with the updated Play Console requirements policy. They are now rolling out these verification requirements to all existing Google Play developers, who

Updating legacy subscriptions

Published January 20th, 2023 by Steve Farrugia

If your subscriptions have been around for a while, Google Play Console may consider them “legacy” subscriptions and make them read-only. These will continue to work using their deprecated InAppProducts API. However, if you want to make a change to one of these subscriptions they will ask you if you want to make them editable, and warn you that the

Onboarding Checklist

Published July 20th, 2023 by Steve Farrugia

To streamline your onboarding process with Pugpig, please provide the following information and assets. This will ensure a smooth setup and timely delivery of your application. If you have any questions or need assistance with any of the steps, please contact your Pugpig Customer Success Manager. 1. App Store Access For detailed instructions on gran

Common App Store Rejections and How to Resolve Them

Published March 28th, 2024 by Steve Farrugia

Apple Terms of Use Guideline 3.1.2 - Business - Payments - Subscriptions … Next Steps Update the app's metadata to include the following required information: - A functional link to the Terms of Use (EULA) At the end of the Description box in the app listing, add Terms and conditions: [URL to publication T&Cs]. Puzzles in app Guideline 4.7.4 - D

Ads.txt files

Published October 3rd, 2023 by Steve Farrugia

Some clients require us to host an ads.txt file and app-ads.txt file on our domain. In order to do this, we will implement redirects from the app domain to the version of the files on your website. This works well, and ensures you have full control to change the contents of these files whenever you wish. For example, if you host the file at https://

App Store access

Published March 21st, 2025 by Steve Farrugia

To ensure a smooth and efficient setup and maintenance of your app, we require access to your app store accounts. Below are the steps to provide the necessary access. App Store Access To build and manage your app, we need access to your accounts on Apple’s App Store Connect, Google Play Console, and/or the Amazon Developer Console. While you retain

Monitoring and updating support tickets

Published July 28th, 2023 by Steve Farrugia

We understand that tracking multiple support tickets in emails is not easiest thing to do. There is an interface you can use where you can see all tickets that you have opened or been CC'd on. At support.pugpig.com, you can sign in to view all activity and even reply to, open, or close tickets. Viewing your tickets Once signed in, click your name in

The Pugpig Smart Banner

Published October 30th, 2023 by Steve Farrugia

The Pugpig Smart Banner helps guide your readers to the right place when they land on a single Bolt Web article page before entering your app. It can direct them to your native or web app, display promotional messages, or send them to your main website. These are for use on Pugpig-powered article pages only and should not be confused with Native App

App Update Prompt

Published December 9th, 2022 by Steve Farrugia

Updating apps to the latest version is important because it often includes bug fixes and new features that can improve the user experience. Additionally, updating apps can also provide security enhancements and protect devices from potential vulnerabilities. It's generally a good idea to keep apps up to date to ensure that a customer is using the be