Steve Farrugia
steve.farrugia@kaldorgroup.com
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Verifying your Google Play Console developer account
Published August 1st, 2024 by Steve Farrugia
In July 2023, Google announced verification requirements for anyone creating new Play Console developer accounts — to boost trust and transparency on Google Play, and to ensure that developers comply with the updated Play Console requirements policy. They are now rolling out these verification requirements to all existing Google Play developers, who
App Update Prompt
Published December 9th, 2022 by Steve Farrugia
Updating apps to the latest version is important because it often includes bug fixes and new features that can improve the user experience. Additionally, updating apps can also provide security enhancements and protect devices from potential vulnerabilities. It's generally a good idea to keep apps up to date to ensure that a customer is using the be
Monitoring and updating support tickets
Published July 28th, 2023 by Steve Farrugia
We understand that tracking multiple support tickets in emails is not easiest thing to do. There is an interface you can use where you can see all tickets that you have opened or been CC'd on. At support.pugpig.com, you can sign in to view all activity and even reply to, open, or close tickets. Viewing your tickets Once signed in, click your name in
Onboarding Checklist
Published July 20th, 2023 by Steve Farrugia
There are a few core details we need before we get started, so that we can make sure everything is set up correctly and efficiently. Vanity Domains We strongly recommend you use a domain you control for all customer facing content. It gives you more flexibility and control, and you look more professional. You don't want your customers seeing Pugpig
Ads.txt files
Published October 3rd, 2023 by Steve Farrugia
Some clients require us to host an ads.txt file and app-ads.txt file on our domain. In order to do this, we will implement redirects from the app domain to the version of the files on your website. This works well, and ensures you have full control to change the contents of these files whenever you wish. For example, if you host the file at https://
Updating legacy subscriptions
Published January 20th, 2023 by Steve Farrugia
If your subscriptions have been around for a while, Google Play Console may consider them “legacy” subscriptions and make them read-only. These will continue to work using their deprecated InAppProducts API. However, if you want to make a change to one of these subscriptions they will ask you if you want to make them editable, and warn you that the
Common App Store Rejections and How to Resolve Them
Published March 28th, 2024 by Steve Farrugia
Apple Terms of Use Guideline 3.1.2 - Business - Payments - Subscriptions … Next Steps Update the app's metadata to include the following required information: - A functional link to the Terms of Use (EULA) At the end of the Description box in the app listing, add Terms and conditions: [URL to publication T&Cs]. Puzzles in app Guideline 4.7.4 - D
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