• Home
    • Pugpig Bolt
    • Bolt apps
    • Messaging

    App Store Review prompts

    Written by Harry Phillips

    Updated at July 9th, 2024

    • Pugpig Bolt

      • Pugpig Site

        • Pugpig Archive

          • Working with Pugpig

            • Pugpig Consulting

              Table of Contents

              iOS Android

              iOS

              Apple allows apps to present a prompt encouraging users to rate and review the app. These both appear prominently in the App Store listing and can play a big part in users discovering and installing your app, which is why we've built this functionality right into Bolt.

              This is a system-provided prompt, meaning we don't have any control over its appearance or functionality. We'll show the prompt when the following criteria have been met:

              1. The app has been installed for at least 3 days
              2. The user has spent more than 10 minutes reading content in your app

              Once those criteria have been met, the prompt will pop up once the user next navigates to a screen, or reopens the app. 

              We don't offer a way to explicitly invoke the prompt, such as from a button in the settings, for a couple of reasons:

              1. Engagement with such a button is likely to be lower than proactively surfacing the prompt
              2. iOS imposes a strict limit on the number of times a user can be shown the prompt, which is 3 times over a rolling 365 day period. Buttons or other mechanisms trying to invoke the prompt after that would simply do nothing.

              If you're interested, you can read more about Apple's guidance around seeking user feedback.


              Android

              Android offers an equivalent in-app UI for reviewing or rating your apps. It's also a system-provided prompt we don't have any control over. We'll show the prompt when the following criteria have been met:

              1. The app has been installed for at least 3 days
              2. The user has spent more than 10 minutes reading content in your app
              3. The user has not been asked to review this version already

              Once those criteria have been met (upon exiting article content), the prompt should pop up. (Note: it's possible for these criteria to have been met but for the prompt to not appear if Android determines too many have been asked for, based on a mysterious quota we cannot see nor control.)



              store prompts app reviews app ratings

              Was this article helpful?

              Yes
              No
              Give feedback about this article

              Related Articles

              • Bolt Download and Offline Behaviour
              • Bolt In-App Search Experience
              • Accessibility in Pugpig Bolt
              • Returning to the app
              pugpig logo white
              Navigation
              • Products
              • Customers
              • News
              • Podcast
              Contact
              • Contact us
              • LinkedIn
              • Twitter
              Technical Support
              • Status Page
              • Documentation
              • Customer Support
              Corporate
              • Company
              • Jobs
              • Privacy Policy

              © Kaldor Ltd. 2022

              Powered by Pugpig


              Knowledge Base Software powered by Helpjuice

              Expand